COVID19 Special Terms & Conditions 2021

Postponement & Cancellation

This clause explains when you or we may cancel or agree to postpone your holiday, due to Government restrictions.  We prefer that you postpone but will always allow you to cancel where the law gives you the right to do so.

The rights in this clause are additional to any other rights either of us may have in our Terms & Conditions.

We promise to keep all our customers safe.  We ask you to not book if the law prevents you visiting or staying with us.  Or if the Government Guidance means that you should not visitor stay with us even if the law still allows you to.  Our promise also means that there are limited circumstances in which we may need to cancel your holiday.

Either of us has the right to cancel your holiday, or any full unused days, if the law prevents you from visiting or staying with us. If your holiday has not started, then we will refund your booking in full.  If your holiday has started, then we will refund in full any full days unused when we cancel.

We will not charge an administration fee for any changes in your booking.